Frak & Returer

Retur
You always have a 14-day right of withdrawal at Nidabell. The product must be unused and the packaging must be unbroken. Our false eyelashes are sealed due to hygiene reasons. The customer always contacts Nidabell before a return takes place.
As a customer, you are responsible for the product returning to us undamaged. If the product or the original box is damaged, we will deduct the refund. The deduction can be up to 100% of the product's original price.
The customer always contacts Nidabell before a return takes place. The customer is responsible for the return cost.

Purchase and payment
Our payment options are secure. We offer Klarna, card payment, Paypal, via invoice and direct payment via internet banking.
If you are under 18 years old, you must have a guardian's permission to shop at Nidabell.
Important that the customer contacts [email protected] before the customer makes a return.

Reclamation and complaints
In the event of any errors or defects, you must always contact nidabell.com. You enter your name, address, e-mail address, ordernumber and description
Before we send the product to the customer, they are inspected by us first. If the product would still be damaged when it arrives to the customer, the customer must contact us and describe the defect with text and a picture.

Right of withdrawal
When purchasing products on the website, you as a customer have a right of withdrawal within14-day s right of withdrawal that applies from the time you have received a product that you have ordered. The right of withdrawal does not apply if the sealing has been broken. The customer pays for the shipping himself

The right of withdrawal does not apply if:
Våra lösögonfransar anses som hygienprodukter och har produkten förseglats (plomberats) och förseglingen har brutits av dig gäller inte ångerrätten.Obruten förpackning förpackning för alla våra hygienartiklar gäller inte ångerrätten

Cancellation
A cancellation is not valid until you have received confirmation from us. The customer can cancel their order free of charge until the invoice or shipping processing has been created.